ASCIA anaphylaxis e-training for schools and children's education/care

This webpage includes links to:

An overview of ASCIA anaphylaxis etraining  |   Websites and training courses  |   Adrenaline injector training devices  |   Course instructions  |  ASCIA e-training FAQ

An overview of ASCIA anaphylaxis e-training 

ASCIA anaphylaxis e-training courses for schools and children's education/care (CEC) staff were first developed in 2010.  These world leading courses are available open access and used throughout Australia and New Zealand. The courses provide accessible, consistent and evidence based training on recognition, emergency treatment and prevention of anaphylaxis. These courses include a short evaluation survey and results help ASCIA to make course improvements.

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ASCIA anaphylaxis e-training course for Australasian Children's Education and Care Services (CEC) is National Quality Framework (NQF) approved for educators working in CEC services, by the Australian Children’s Education and Care Quality Authority (ACECQA). ACECQA assessed and reapproved this course which meets the requirements for anaphylaxis management training. 

ASCIA retains copyright and control of all ASCIA e-training courses and content is regularly reviewed and updated when there are changes to products, best practice guidelines and published evidence in the medical literature.

ASCIA anaphylaxis e-training courses are part of an education project that has received funding from the Australian Government, Department of Health, since July 2022.

Websites and training courses

The following training courses are available at https://training.ascia.org.au/ from 17 January 2025:

* ASCIA short refresher courses are designed to "refresh" training after completing the full course, or in between completing full courses,

Staff working for the New South Wales (NSW) Government Department of Education should complete ASCIA anaphylaxis e-training on the NSW internal learning management system. Staff from other schools in NSW can access ASCIA anaphylaxis e-training for Australasian Schools at https://training.ascia.org.au/

Staff working for the Queensland (QLD) Government Department of Education should complete ASCIA anaphylaxis e-training for Queensland State Schools.  Register here (Queensland Education departmental staff only) and search for Anaphylaxis in the course search box. This course was developed by ASCIA and is free for Queensland Education departmental staff. Staff from other schools in QLD can access ASCIA anaphylaxis e-training for QLD Schools at https://training.ascia.org.au/

Staff working for the Western Australia (WA) Government Department of Education should complete ASCIA anaphylaxis e-training via the Professional Learning tab in Ikon. Staff from other schools in WA can access ASCIA anaphylaxis e-training for WA Schools at https://training.ascia.org.au/   

ASCIA has developed a range of accessible, consistent and evidence based e-training courses for health professionals since 2011 and are available at https://traininghp.ascia.org.au/ 

Adrenaline (epinephrine) training devices

ASCIA anaphylaxis e-training courses should always be completed in conjunction with practice using adrenaline (epinephrine) training devices (EpiPen® and Anapen®), which do not have a needle and do not contain adrenaline. To order trainer devices contact:

The supervisor or other adult witness (18 years or older) who signs the certificate to confirm practice with the adrenaline trainer devices does not require any special qualifications (except in Victorian state schools - see below).  They can refer to instructions on ASCIA Action Plans or videos on the ASCIA website www.allergy.org.au/anaphylaxis 

Staff in Victorian schools usually need be verified (face to face), by the School Anaphylaxis Supervisor within 30 days of completing the ASCIA e-training as being able to use the adrenaline trainer devices correctly to complete their certification. Click on www.education.vic.gov.au/school/teachers/health/Pages/anaphylaxisschl.aspx and the Anaphylaxis Supervisor Checklist is located under the ‘Training requirements’ tab. For further information you can contact the Royal Children's Hospital Anaphylaxis Advisory Line by phoning 1300 725 911.

Note: Anapen has been available in Australia on the PBS since Wednesday 1st September 2021, and that was also the date when updated ASCIA Anaphylaxis e-Training courses were released that include Anapen instructions, as well as EpiPen.

The Victorian Department of Education and Training is updating the Anaphylaxis Policy, associated guidelines and resources to include the Anapen device by the start of Term 4, 2021. In addition, the Department will send all Victorian government schools Anapen trainer devices to use for training purposes with their staff.

Anaphylaxis supervisors at schools should complete updated training as soon as possible, and have access to an Anapen Trainer device, to demonstrate and supervise other staff when they practise using the device. 

In 2022 the Victorian Department of Education and Training engaged Hero HQ to provide the following anaphylaxis training:

For all school anaphylaxis training requirements, schools can contact Hero HQ via the website portal:  www.herohq.co/schoolsanaphylaxistraining

Course instructions

ASCIA etraining FAQ

Question: Is ASCIA anaphylaxis e-training accredited?

Answer: ASCIA anaphylaxis e-training courses for school and CEC staff have been provided by ASCIA, the peak professional body for allergy and clinical immunology in Australia and New Zealand, since they were first developed by ASCIA in 2010.  The course does not require accreditation due to it being developed by a peak body, and it is the recommended training for school staff in most regions, including VIC, NSW, QLD and WA.  

ASCIA anaphylaxis e-training is registered with the NSW Education Standards Authority (NESA). From 6th February 2021, NSW teachers who complete ASCIA anaphylaxis e-training are responsible for recording of any Elective Professional Development courses they complete into eTAMS https://etams.nesa.nsw.edu.au/SignIn?ReturnUrl=%2f

ASCIA anaphylaxis e-training for CEC is approved by the Australian Children's Education and Care Quality Authority (ACECQA), for the purposes of the Education and Care Services National Law, and published in accordance with regulation 137(1)(e) of the Education and Care Services Regulations. 

Question: How often should I undertake anaphylaxis training?

Answer: ASCIA cannot recommend how often training needs to be undertaken, as this differs between regions, however it would seem reasonable to repeat training at least every two years. You should check your region's guidelines/legislation to meet the training requirements.

Question: Who can sign my certificate? 

Answer: ASCIA anaphylaxis e-training courses should always be completed in conjunction with practice using an adrenaline autoinjector training device (with no needle and no adrenaline). For more information (including who can sign the certifcate) go to www.allergy.org.au/patients/anaphylaxis-e-training-schools-and-childcare#ad3

Question: I am having trouble registering. Why haven't I received an email and can't log in?

Answer: The automatic email that is sent to a nominated email address to authenticate an account may be blocked by a Spam filter on your own computer, your network provider or your ISP. 

If your email address is a common email address such as; hotmail, yahoo or bigpond, the automatic email confirmations may be stopped by firewalls. If you have not received your confirmation email, please try your junk/spam inboxes, try using another email address that is not hotmail, yahoo or bigpond.

The automatic email also cannot be received if you enter your email address incorrectly when creating your account, so correctly entering your email address when registering is essential.

For more help see the e-training site concerned for help to create an account. 

Question: Why is my password is not working?

Answer: Both usernames and passwords are case sensitive. The password must have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s), at least 1 upper case letter(s), at least 1 non-alphanumeric character(s).

Example password: kp?Gd6ma*7 

Question: Can I log in using someone else's password or email address?

Answer: No. An individual's result is stored on the site database and accessible by them, so each individual needs to have their own account and therefore their own email address.

Email addresses may be established at no cost by anyone if they have access to the internet (e.g. http://mail.google.com/ or https://login.yahoo.com/ ).

Question: Can our School or CEC centre use the one email login for all staff?

Answer: No. An individual's result is stored on the site database and accessible by them, so each individual needs to have their own account and therefore their own email address

Question: Why wasn't my progress saved after I completed the course but it dropped out or froze (which may be due to my internet connection)?

Answer: If you have not completed the course and leave it open on your computer in an inactivate state for more than 60 minutes, the database will automatically log you out. With an automatic log out your position in the course or your final result may not be captured.

When undertaking ASCIA anaphylaxis e-training (or any other web based training), access to a reliable computer and good internet connection are key factors to successful completion of e-training. Variables such as an individual's computer reliability, browser type, internet connection problems, interference from phone lines and restrictions imposed by local area networks (LANs) and associated firewalls cannot be influenced nor controlled by ASCIA. To allow for these variables ASCIA anaphylaxis e-training has been developed so that new attempts may be undertaken as many times as an individual wishes to do so.

Question: I completed the final test but I am having trouble finding the certificate. Can you help or is it gone forever?

Answer: When the database has captured your result following course completion, a certificate will be available to print. Access to the certificate is gained from the bottom of your course page. The certificate is only valid if it shows your result as the required score in the final assessment module quiz.

Question: What are the minimum computer and internet requirements to run ASCIA anaphylaxis e-training?

Answer: ASCIA anaphylaxis e-training should function correctly with:

Question: What are the factors that may influence the speed of my connection to the Internet?

Answer: Three points to consider are as follows:

Question: My school is planning a PD day and everyone will do the course at the same time. What issues may arise?

Answer: There are several important points with regard to large school group access of the course:

  1. Registration uses a system email. A user has to get their email correct in the first place for the system generated email to have a chance of reaching them. 
  2. How the system email is perceived by your ISP, LAN Spam protection and computer Spam protection may also influence receipt. Legitimate system emails sometimes may be incorrectly treated as Spam (as more than 90% of the world's emails are Spam). 
  3. The ASCIA anaphylaxis e-training website is capable of handling multiple users into the thousands in a day. However if multiple access occurs from a particular network position, local congestion may be a factor. If you have all staff trying to access over your school LAN at the same time this may be an issue. You should seek advice from your LAN administrator.
  4. Experience from school staff trying to access for PD days shows the following: 
    - register before the day so that if an account is not established there is some time to have it confirmed manually.
    - allowing or encouraging staff to complete the course throughout the day or over the week, rather than at the one time may reduce staff frustration if there are any issues.
    - allowing or encouraging staff to complete the course at alternate times of their choosing before the day. 

If your question is not answered above, please fill out the form at www.allergy.org.au/help 

Content updated January 2025